We take care of the office. You take care of your business.
Concierge includes a built-in CRM that captures calls, emails, texts and website conversations as enquiries. It can answer enquiries by email, text or call, book appointments and track follow-up. Channel activation depends on provider setup and testing. We do not promise leads, rankings or AI mentions.
USD $400 a month with a 3-month minimum. Prices in USD.
Start with Concierge. Add SEO or a security review when you need them.
Three separate services. Use any one, or more than one.
Concierge
An office assistant with a built-in CRM. Capture enquiries from connected calls, emails, texts and website chat; answer customers, book appointments and track every follow-up. Channels are enabled after setup and testing.
USD $400 a month, 3-month minimum, then it renews monthly. Or USD $4,080 a year, which is 15% off. Prices in USD. For New Zealand customers, GST is added at checkout and on invoices.
- Answers your customers
- Visitors get a clear answer from your own pages at any hour. If it does not know, it says so and takes their details.
- Takes every enquiry
- Name, number and what they want are saved together, so nothing is lost or half-remembered.
- Books appointments
- It offers open times from the hours you set and records the booking.
- Keeps track of your leads
- Every enquiry is listed with how promising it looks and whether it has been followed up.
SEO and AI visibility
Done-for-you work that makes your site Indexed, Found and Mentioned, with a short report every week.
Prices in USD. New Zealand customers: GST is added at checkout and on invoices. We do not promise rankings or AI mentions.
- Indexed, Found and Mentioned work
- Mentions and links logged separately
- USD $1,500 a month, 3-month minimum
Penetration testing and security reviews
A separate service. We agree a target and rules, try to find real weaknesses inside that scope, and write clear findings with practical next steps.
Quoted on enquiry, in USD. Not a promise that your systems are hack-proof. The website security check is a lighter informational scan, not a penetration test. Email about a security review.
- Scoped and quoted by a person
- Written findings in plain English
- Only systems you own or are authorised to test
How Concierge starts
Send your website
The address of the site Concierge should answer for.
We load and test it
We read your pages into its knowledge and try the questions your customers ask.
It goes on your site
One line of code adds the chat window. You read the conversations as they arrive.
Questions before you start
What is Concierge?
Concierge is an assistant for customer enquiries and office work. It answers visitors from your own pages, captures their contact details and can offer appointment times.
Where does it get its answers?
From the pages on your website, which we load into its knowledge base. If the answer is not there, it says so and offers to take the visitor's details instead of guessing.
Can it answer the phone?
Concierge is built to handle telephone enquiries as well as website chat, email and SMS. Each channel is set up and tested with its provider before it is switched on for a customer.
What does Concierge cost?
Concierge is USD $400 a month with a 3-month minimum, then it renews monthly. After the first three months you can move to a yearly plan for USD $4,080, which is 15% off the monthly price. For New Zealand customers, GST is added at checkout and on invoices.
Is it set up for my business?
Yes. We set Concierge up around your business: your own phone number, text and email details, your opening hours, and answers from your own pages. Each channel is tested before it is switched on.
Can it connect to my CRM and email?
Yes. Concierge has its own built-in CRM. If you also use another CRM or email system, we agree and test that integration before activation. Concierge includes a built-in CRM that captures enquiries from your connected calls, emails, texts and website chat, with contact details, conversation history and follow-up status. The Trendi assistant and its core features are the same for every customer.
How will I know what Concierge recorded?
Enquiries from your connected channels are recorded in the built-in CRM. Concierge can answer by email, text or call when needed, using the channels and approval rules you enable. You choose how your team is notified. Voicemail notices are planned. Nothing is sent to you or your customers that you did not choose.
Does it promise leads or sales?
No. Concierge answers and records what visitors ask and enter. How many visitors use it, and what they decide, is up to them.
Can I use SEO or a security review as well?
Yes. SEO and AI visibility and penetration testing are separate services, each with its own page and terms. Use any one, or more than one.
Tell us about your business
Email your website address and what you would like handled. We reply with fit, what we need from you and a quote in USD.